Senior Operations Manager
Superior Group of Companies (TM), formerly Superior Uniform Group, established in 1920, is a combination of companies that help customers unlock the power of their brands by creating extraordinary brand experiences for employees and customers. It provides customized support for each of its divisions through its shared services model. Fashion Seal Healthcare , HPI (TM) and CID Resources are signature uniform brands of Superior Group of Companies. Each is one of America's leading providers of uniforms and image apparel in the markets it serves. They specialize in innovative uniform program design, global manufacturing, and state-of-the-art distribution. Every workday, more than 6 million Americans go to work wearing a uniform from Superior Group of Companies. JOB SUMMARY The Senior Operations Manager is responsible for the day-to-day operation of multiple departments within a fast-paced fulfillment center. This role is part of an area management team that continues to grow and expand the throughput of orders and production capacity. The facility has opportunity to grow and expand beyond current space. ROLE AND RESPONSIBILITIES Executes strategies to improve efficiencies by optimizing performance and expenses in the facility Develops an organization and management support team to enable the distribution center to meet or exceed the service level requirements of external and internal customers Oversees staffing and recruitment of an available workforce to meet production demands Manages multiple shifts to meet or exceed productivity and efficiency goals; Analyzes and adjusts staffing to respond to work flow Maintains knowledge of OSHA guidelines to enforce worker safety and health regulations Establishes team objectives and leads project management initiatives Develops and assists with presenting analytics, key trends and solution proposals to the Director Collaborates with key stakeholders to confer about products, fulfillment metrics, and distribution issues, among many other concerns Coaches and develops talent within the organization QUALIFICATIONS REQUIRED EDUCATION/SKILLS/EXPERIENCE 5
years of experience in a distribution, logistics, or operations environment Superior leadership and employee development abilities WMS experience Strong verbal and written communication skills Critical thinking skills for proactive and crisis management PREFERRED QUALIFICATIONS College degree preferred, business, logistics, or operations major desired Lean / Six Sigma experience a plus COMPETENCIES DRIVING RESULTS - Motivating individuals to achieve and exceed goals by establishing accountabilities, clarifying performance expectations, agreeing to high standards and measures, monitoring and reviewing performance, and providing timely and relevant feedback FACT-BASED MANAGEMENT - Viewing the organization as an open system, synthesizing information from diverse sources, coming to conclusions and making decisions that are rational and based on sound evidence COACHING AND DEVELOPING OTHERS - Providing quality time and planned commitment to direct reports and providing processes and opportunities for them to understand their strengths and limitations in relation to a range of high-quality and relevant competencies LEADERSHIP COMMUNICATION - Generating a shared commitment to the organization, building morale and encouraging ownership of mission, goals and values PROCESS MANAGEMENT - Taking a systematic approach in contributing to making the company's workflow more effective, efficient and capable of adapting to an ever-changing environment ORGANIZATIONAL SAVVY - Gathering and accurately assessing information related to the organization's formal and informal communication channels and power relationships DELEGATING - Displaying strong awareness of when, how and to whom to delegate and clearly communication objectives, tasks, long-term benefits and expectations for outcomes in order to empower others to take greater responsibility TEAM BUILDING - Enabling and encouraging group members to work together to complete tasks and accomplish goals that individual members could not accomplish alone DECISIVENESS - Tending toward taking calculated risks by making decisions and taking action, even in the absence of all information Along with a generous Compensation Package, the company offers an excellent Benefits Package, including Medical, Dental, a Defined Contribution Plan (e.g. 401(k)), Life Insurance, Long Term Disability, a Flexible Spending Account and Paid Maternity/Paternity Leave.
Salary Range:
$100K -- $150K
Minimum Qualification
Supply Chain & Logistics, Operations ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
years of experience in a distribution, logistics, or operations environment Superior leadership and employee development abilities WMS experience Strong verbal and written communication skills Critical thinking skills for proactive and crisis management PREFERRED QUALIFICATIONS College degree preferred, business, logistics, or operations major desired Lean / Six Sigma experience a plus COMPETENCIES DRIVING RESULTS - Motivating individuals to achieve and exceed goals by establishing accountabilities, clarifying performance expectations, agreeing to high standards and measures, monitoring and reviewing performance, and providing timely and relevant feedback FACT-BASED MANAGEMENT - Viewing the organization as an open system, synthesizing information from diverse sources, coming to conclusions and making decisions that are rational and based on sound evidence COACHING AND DEVELOPING OTHERS - Providing quality time and planned commitment to direct reports and providing processes and opportunities for them to understand their strengths and limitations in relation to a range of high-quality and relevant competencies LEADERSHIP COMMUNICATION - Generating a shared commitment to the organization, building morale and encouraging ownership of mission, goals and values PROCESS MANAGEMENT - Taking a systematic approach in contributing to making the company's workflow more effective, efficient and capable of adapting to an ever-changing environment ORGANIZATIONAL SAVVY - Gathering and accurately assessing information related to the organization's formal and informal communication channels and power relationships DELEGATING - Displaying strong awareness of when, how and to whom to delegate and clearly communication objectives, tasks, long-term benefits and expectations for outcomes in order to empower others to take greater responsibility TEAM BUILDING - Enabling and encouraging group members to work together to complete tasks and accomplish goals that individual members could not accomplish alone DECISIVENESS - Tending toward taking calculated risks by making decisions and taking action, even in the absence of all information Along with a generous Compensation Package, the company offers an excellent Benefits Package, including Medical, Dental, a Defined Contribution Plan (e.g. 401(k)), Life Insurance, Long Term Disability, a Flexible Spending Account and Paid Maternity/Paternity Leave.
Salary Range:
$100K -- $150K
Minimum Qualification
Supply Chain & Logistics, Operations ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
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